1. Acceptance of Terms
By accessing and using the services of IGNOU Projects & Assignments Help, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
We provide academic assistance services including:
- Project guidance and consultation
- Assignment help and review
- Documentation support
- Academic research assistance
- Programming and technical support
3. Pricing and Payment
Our service pricing and payment terms:
- All prices are in Indian Rupees (INR)
- Payment methods include UPI, bank transfer, and other authorized payment modes
- Prices may vary based on project complexity and requirements
- Advance payment may be required to initiate services
- All payments are subject to applicable taxes
4. Delivery and Timeline
Our delivery commitments:
- Standard delivery timeline: 3-5 working days
- Express delivery available at additional cost
- Timelines may vary based on project complexity
- Delivery schedule will be communicated and agreed upon before project initiation
5. Advertising and Promotions
Regarding our advertising practices:
- We use Facebook Ads and Google Ads to promote our services
- Promotional content and offers are subject to change without notice
- Advertised prices may vary based on promotional periods
- Special offers may have specific terms and conditions
- We maintain transparency in our advertising practices
6. Intellectual Property Rights
Our intellectual property terms:
- All delivered work is for reference and guidance only
- Copyright of completed projects remains with us until full payment
- Materials cannot be resold or distributed without permission
- Client data and information remain confidential
7. User Responsibilities
As a user, you agree to:
- Provide accurate and complete information
- Use our services for academic guidance only
- Not misuse or misrepresent our services
- Maintain confidentiality of communication
- Follow IGNOU guidelines and academic integrity
8. Quality Assurance
Our quality commitments:
- 100% original and plagiarism-free work
- Compliance with IGNOU guidelines
- Multiple rounds of quality checks
- Free revisions within specified timeline
- Expert review and verification
9. Communication Policy
Our communication channels:
- Primary communication through WhatsApp and email
- 24/7 customer support availability
- Response time within 24 hours
- Updates and notifications about service status
10. Cancellation and Refunds
Our cancellation and refund policies:
- Cancellation requests must be made within 24 hours of order placement
- Refunds are subject to work progress and stage of completion
- Processing time for refunds: 5-7 working days
- Detailed refund policy available on our website
11. Limitation of Liability
We are not liable for:
- Delays due to circumstances beyond our control
- Academic performance or grades
- Third-party services or links
- Misuse of provided materials
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Continued use of our services constitutes acceptance of modified terms.