1. Introduction
Welcome to IGNOU Projects & Assignments Help. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, WhatsApp number, IGNOU enrollment number, and course details.
- Academic Information: Project requirements, assignment details, and academic preferences.
- Communication Data: Messages, emails, and other correspondence between you and our team.
- Technical Data: IP address, browser type, device information, and cookies when you visit our website.
3. How We Use Your Information
We use your information for the following purposes:
- Providing our academic assistance services
- Communicating about your projects and assignments
- Processing your requests and transactions
- Sending important updates and notifications
- Improving our services and website functionality
- Ensuring compliance with IGNOU guidelines
- Addressing your queries and concerns
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- With our team members who assist with your projects
- When required by law or legal process
- To protect our rights, privacy, safety, or property
5. Data Security
We implement appropriate security measures to protect your information:
- Secure SSL encryption for data transmission
- Regular security assessments and updates
- Limited access to personal information
- Secure storage of all client data
- Regular backup procedures
6. Your Rights
You have the following rights regarding your personal information:
- Access your personal information
- Request corrections to your data
- Request deletion of your information
- Opt-out of marketing communications
- Request a copy of your data
7. Advertising and Analytics
We use Facebook Ads and Google Ads to promote our services. These platforms may collect and use your information for targeted advertising:
- Facebook Pixel: We use Facebook Pixel to track website visits, conversions, and to optimize our Facebook ads. This helps us show relevant ads to people who might be interested in our services.
- Google Analytics and Ads: We use Google Analytics and Google Ads to understand website traffic, user behavior, and to display targeted advertisements across the Google network.
- Remarketing: We may use remarketing technologies to show our ads to people who have previously visited our website.
- Ad Personalization: The information collected may be used to show you personalized ads based on your interests and behavior.
You can control your ad preferences through:
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and to support our advertising efforts:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Advertising Cookies: Used by Facebook and Google to deliver and measure our ads
- Performance Cookies: Help us improve website performance and user experience
Cookie Types and Purposes:
- Facebook Pixel: Tracks conversions and optimizes ad delivery
- Google Analytics: Collects anonymous usage data
- Google Ads: Tracks ad performance and conversions
- Remarketing Cookies: Enable showing ads to previous visitors
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality and your browsing experience.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately at info@ignouprojects.in.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
11. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
13. International Data Transfers
Your information may be transferred and processed in countries where data protection laws may differ from your country. We ensure appropriate safeguards are in place to protect your information in such cases.